Terms of Use
Last updated: November 12, 2026
Uplein is a product of Varlein. These terms explain the rules for using Uplein. By creating an account you agree to them. If you do not agree, please do not use the service. Questions: contact@varlein.com.
1. What Uplein does
Uplein helps a business ask its own customers, by email, to leave an honest review on the business's Google review page. You add customers who agreed to hear from you, choose a message, and send it. Uplein records what happened (sent, delivered, link opened, opted out) and lets you mark a review as received. Uplein does not write, post, edit or remove reviews, and does not guarantee that anyone will leave one.
2. Who can use it
Uplein is for businesses and for people who are at least 18 years old. You are responsible for the account and for everything done with it. Keep your password private and tell us if you think someone else has used it.
3. Rules you agree to follow
- Only add people who agreed to be contacted by email about leaving a review, and keep that proof.
- Ask for honest reviews only. No fake reviews, no writing reviews for customers.
- Do not ask only the customers you expect to be happy, and do not hold back or discourage unhappy customers ("review gating").
- Do not offer money, discounts or gifts in exchange for a review.
- Follow the law and the rules of the services involved, including the US CAN-SPAM Act, the FTC rules on reviews, and Google's review policies.
- Always keep your correct business name and postal address in Settings. They appear in every email.
- Respect opt-outs. Someone who unsubscribes must not be contacted again, and Uplein enforces this.
- Do not send anything illegal, deceptive, harassing or unrelated to asking for a review.
- Do not try to break, overload or misuse Uplein, or to see another business's data.
4. Sending is approved by us
To protect everyone's email delivery, sending is switched on for a business only after we check it. We can limit, pause or switch off sending at any time, for example if there are complaints, bounces or signs of misuse. There are daily limits on how many emails can be sent.
5. Your data
You own the customer information you upload. You give us permission to store it and use it only to provide Uplein to you, as described in the Privacy Policy. You promise that you have the right to upload it and to contact these people.
6. Price
Uplein is in early access. Paid plans may be introduced. If that happens we will tell you in advance and you will be able to decide whether to continue.
7. Stopping the service
You can stop using Uplein at any time and ask us to delete your account. We may suspend or close an account that breaks these terms or puts others at risk. We may also change or end the service, with notice where we reasonably can.
8. No promises about results
Uplein is provided "as is". We work to keep it available and accurate, but we do not promise that it will never have errors or interruptions, that emails will always be delivered or avoid spam folders, or that you will receive any particular number of reviews. To the extent the law allows, Varlein is not liable for lost profits or indirect damages, and its total responsibility for any claim is limited to the amount you paid for the service in the last three months (zero while the service is free).
9. Changes
We may update these terms. The date above shows the latest version. If you keep using Uplein after a change, you accept the new terms.